Privacy Policy

Our Policy

This Privacy Statement covers treatment of personal information that may be collected or submitted when the web user (“you”) is using the website or services owned and operated by One Acadiana (“1A”, “We”, “Us”, “Our”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

If you have an unresolved privacy or data use concerns, please contact us at 337-233-2705.

Please understand that whenever you voluntarily disclose personal information online, this information cannot be made one-hundred percent secure and, in some cases, that information can be intercepted, collected and used by others. However, we work hard to protect your information. Your information is stored on a secure server that One Acadiana and its authorized personnel can only access through a password. Additionally, we encrypt sensitive information to prevent third parties without authorization from intercepting your information when it is in transit to us.

Collection and Use of Personal Information

While using our website, you may submit personal information on various forms on our website. Depending on the service or process, you may be asked to provide:

* Your name

* Email address

* Phone number

* Business contact / information

* Other demographic information

* Credit card information for event payments

As is true of most websites, we automatically gather information about your computer such as your IP address, referring/exit pages, as well as the other information listed in the “Cookies and Other Tracking Technologies” section below. We do link this collected data to other information we collect about you.

We use the information we collect from you to:

* Administer your account

* Assess the needs of your business to determine suitable services and notifications

* Monitor and analyze activity on our web properties

* Provide and improve our services

* Send you messages, alerts, and updates

* Respond to your comments, concerns, and questions

* Investigate and respond to illegal activities or fraudulent transactions and/or fraudulent usage of our web properties

We are based in the United States and the information we collect is governed by U.S. law. By accessing or using our website or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.

Our Use of Cookies

We use cookies to remember certain user information. Cookies are electronic identifiers that are transferred automatically to your computer through your browser that allow our computers to save certain information you provide us, and store information about you so we can recognize you when you visit our website in the future. This allows you to save time, and create a customized website that fits your needs. You may, at any time, disable or refuse to accept cookies by changing the preferences or settings on your web browser. If you choose to disable cookies, you will still be able to use our website. However, you will not be able to fully take advantage of certain automation and other functionality features available.

Data Retention

We will retain your personal information that you provide to us for as long as needed to provide you with services. We will retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

How Your Personal Information Is Used

It is our policy not to disclose, sell or rent your personal information to any individual, business, government entity or outside parties.

We may share your information with third-party vendors, consultants and other service providers who are working on our behalf and require access to your information to carry out that work, such as to provide customer relationship management, process billing, etc. For example, we may use third-party data centers to host our web properties or to store documents uploaded to our application. We obtain appropriate contractual and technical protections to limit these service providers’ use and disclosure of your personal information.

We will release personal information if we believe we must do so to comply with the law, to comply with a subpoena, court order, or other legal processes; when necessary to establish or exercise our legal rights or defend against legal action; or where you request us to do so.

Third-Party Websites

We do not sell any of your personal information to third parties or allow third parties to use it for their marketing purposes. Although this policy applies to all information obtained by you for the purpose of accessing or using content controlled and owned by One Acadiana, it does not apply to businesses or entities that are not owned or controlled by us.

This website may contain links to other third-party websites. Please be aware that we do not claim any responsibility for the privacy practices of these third-party sites. We encourage you to be aware when you leave our site and to take reasonable precautions when sharing your personally identifiable information on third-party websites.

Behavioral Targeting and Remarketing

We use Google AdWords and other trusted partners to manage our advertising in order to display ads on third-party web sites to users who previously visited our web Properties. As a result, our ads may be displayed to you on a Google search results page or on third-party websites in the Google advertising network. Our partners use cookies and web beacons to collect non-personally identifiable information about your activities on our web properties and other web sites to provide you targeted advertising based upon your interests.

Opt-In/Out of Communications

Customers can opt in or out of being contacted by us by clicking on the Unsubscribe link located in e-mails we may send you, by changing your settings in the Email Preference Center, or by contacting us at any time.

However, we reserve the right to send existing customers certain operational communications relating to the business as part of our relationship/partnership with you, such as legally required notifications, internal communications, or administrative messages, without offering the opportunity to opt out of receiving them for as long as the relationship/partnership remains.

Updates to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our services, you may contact us by emailing or by telephone or postal mail at the contact information listed below. We will respond to your request to make changes within 5 business days.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on our web properties prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

Questions regarding our Policy can be emailed to, or by regular mail addressed to One Acadiana, Attn: Marketing & Communications Dept., 804 E. St. Mary St., Lafayette, LA 70503.